Privacy Policy
Protecting your privacy is a cornerstone of our renaissance approach to service. We're committed to transparency.
How does [[COMPANY_NAME]] handle your personal details? It's a question we take seriously. When you entrust us with your home's carpets and upholstery, you're also trusting us with your data. We don't take that lightly.
1. Information We Collect
Our team collects information when you reach out via our contact forms or book our artisan cleaning services. This usually includes your name, address for the cleaning appointment, and contact details like phone numbers and email addresses.
2. How We Use Your Data
We're not in the business of selling data. We use your info to provide you with the high-standard upholstery care you expect. This involves scheduling, sending quotes, and occasionally following up to ensure your velvet or wool is looking its best after 17 years of use.
Data Security
We implement robust technical measures to safeguard your details from unauthorized access. Your peace of mind is our priority.
GDPR Compliance
In line with UK legislation, we give you full control over your data. You'll always have the right to request access, correction, or deletion of your records from our systems.
Cookies
We use minor tracking to improve our site's digital craftsmanship. No invasive profiles.
3. Third-Party Sharing
We don't share your details unless it's strictly necessary for completing your service or if we're legally required to. For instance, sometimes we use professional scheduling software to manage our artisan routes across England.
4. Your Rights
Ever wondered if you can see what data we hold? You can. Just drop us a line at [email protected] and we'll handle your request swiftly. You'll have our full cooperation.
"Why did we choose [[COMPANY_NAME]]? Because they treated our antique rugs with the same level of respect they treated our personal information. Exceptional service throughout."
Jacques Dicorato
Last updated: October 2023. We reserve the right to refine this policy as digital standards evolve.